FAQs
Comprehensive healthcare for just $199/year
24/7 virtual care through the Nuvra app
24/7 virtual care through the Nuvra app
Long waits for appointments
Complicated billing processes
Limited access to care
Why Nuvra outperforms
traditional clinics
"Being able to consult a doctor anytime has made such a difference. I’ll never go back to traditional care."
"Nuvra’s holistic approach to health is unmatched. They helped me lower my blood pressure and improve my diet."
"Nuvra’s app is so easy to use. I scheduled an appointment and saw a doctor the same day."
"Their in-person visits are super efficient. No more waiting hours in a crowded clinic for simple checkups!"
"I’ve never felt so prioritized by a healthcare provider. Nuvra truly puts patients first."
"As a dad, Nuvra has been incredible for my family. They’re always there when we need them."
"Nuvra’s care team is amazing! They’ve made managing my health so much easier and stress-free."
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"Booking an appointment with Nuvra is a breeze. It’s so convenient for my busy work schedule."
"Amazing service! Nuvra’s team genuinely cares about my health and always follows up after every appointment."
"I love how Nuvra helps me manage my medications. It’s like having a doctor on speed dial."
"Nuvra makes healthcare so simple! Their virtual care saved me a trip to urgent care last week."
"Being able to consult a doctor anytime has made such a difference. I’ll never go back to traditional care."
"Nuvra’s holistic approach to health is unmatched. They helped me lower my blood pressure and improve my diet."
"Nuvra’s app is so easy to use. I scheduled an appointment and saw a doctor the same day."
"Their in-person visits are super efficient. No more waiting hours in a crowded clinic for simple checkups!"
"I’ve never felt so prioritized by a healthcare provider. Nuvra truly puts patients first."
"The 24/7 virtual care feature is a lifesaver. Nuvra is always there when I need them."
"Nuvra has changed the way I approach wellness. Their personalized care plans have helped me feel my best."
"Booking an appointment with Nuvra is a breeze. It’s so convenient for my busy work schedule."
"Amazing service! Nuvra’s team genuinely cares about my health and always follows up after every appointment."
"I love how Nuvra helps me manage my medications. It’s like having a doctor on speed dial."
"Nuvra makes healthcare so simple! Their virtual care saved me a trip to urgent care last week."
Got questions? We’ve got answers.
What should I expect at my first appointment?
Your first session includes a detailed assessment where our physiotherapists will chat about your concerns, review your medical history and do a physical exam. From there, we'll explain our findings and get started on a personalized treatment plan.
How long are the appointments?
We usually encourage you to book a 45-minute or 60-minute session as your initial appointment and follow-up sessions are typically 30 minutes, but this all depends on your treatment plan.
Do you direct bill to insurance?
Yes, we offer direct billing to most major insurance providers.
Including:
Pacific Blue Cross,
Sunlife,
Greenshield
What if I need to cancel or reschedule?
We understand that things come up. If you need to reschedule an appointment, you can do so online on JaneApp, 24 hours before your scheduled appointment or give us a call and we can help you.
We ask for at least 24 hours' notice to avoid a cancellation fee. Please call us to make any changes.
Is there parking at your clinic?
There is free street parking along Commercial Street and the adjacent blocks.
Evidence backed therapy that works.
